Privacy policy

Privacy Policy

Effective Date: July 21, 2026

This Privacy Policy explains how [Your App Name], developed by Hoximoxin Info Tech Private Limited, collects, uses, and protects your information when you use our mobile application.

1. Information We Collect

We may collect the following information:

  • Name

  • Mobile number

  • Email address

  • Delivery addresses

  • Profile information

  • Order history

  • Payment information (processed securely through third-party payment providers)

  • Device information (device model, operating system, app version)

  • Location information (with your permission) to provide nearby stores and delivery services.

2. How We Use Your Information

We use your information to:

  • Create and manage your account.

  • Process and deliver your orders.

  • Provide customer support.

  • Improve app performance and user experience.

  • Send order updates and important notifications.

  • Prevent fraud and enhance security.

  • Comply with legal obligations.

3. Location Permission

If you allow location access, we use it to:

  • Show nearby stores and services.

  • Calculate delivery charges.

  • Improve delivery accuracy.

You can disable location access at any time through your device settings.

4. Camera Permission

The app may request camera access for features such as:

  • Uploading profile photos.

  • Scanning QR codes.

  • Uploading documents or images.

Camera access is only used when you choose to use these features.

5. Storage and Photos Permission

The app may request access to your device storage or photo library so you can upload images or documents. We do not access your files unless you explicitly choose them.

6. Payment Information

Payments are processed through trusted third-party payment providers. We do not store your complete debit or credit card details on our servers.

7. Data Sharing

We may share limited information with:

  • Delivery partners to complete deliveries.

  • Vendors or merchants to fulfill your orders.

  • Payment gateways to process transactions.

  • Government authorities when required by applicable law.

We do not sell your personal information to third parties.

8. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure.

9. Data Retention

We retain your information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

10. Your Rights

Depending on your applicable laws, you may have the right to:

  • Access your personal information.

  • Correct inaccurate information.

  • Delete your account.

  • Request deletion of your personal data, subject to legal requirements.

11. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

12. Third-Party Services

Our app may integrate with third-party services such as payment gateways, maps, analytics, push notification providers, and authentication services. These services have their own privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the app or on our website with the updated effective date.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Hoximoxin Info Tech Private Limited

Email: [support@dropndoor.com]

Website: [https://dropndoor.com]